IT4IT™ Foundation

Základné info
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Popis kurzu

This 3-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT™ standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. The course covers the IT4IT guidance on creating capabilities for managing IT in today’s multi-sourced environments. The course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

Cieľová skupina

  • IT staff supporting large, complex, and changeable information systems, which are supported by multiple internal and external parties
  • IT management interested in improving the quality and cost of their IT services by adopting the IT4IT standard, and stipulating that IT tools and IT services comply with the IT4IT interoperability standard
  • External IT service providers, third party tool vendors, and IT management improvement consultants wanting to comply with the IT4IT standards
  • IT professionals working for organizations that have adopted, or are planning to adopt, the IT4IT standard and need to be able to manage, support, and/or operate within such an environment
  • Individuals requiring an understanding of IT4IT and how it can contribute to the success of IT within an IT organization

Obsahová náplň

Upon successful completion of this course, candidates will be able to:

  • Describe the IT4IT Reference Architecture and how it can improve the way IT delivers value to the business
  • Explain the benefits of the IT4IT Value Chain with its four value streams and how they optimize the efficiency and agility of an IT organization
  • Strategy ToPortfolio
  • Requirement To Deploy
  • Request To Fulfill
  • Detect To Correct
Gain the knowledge necessary to be prepared to take the IT4IT Foundation Certificate examination from The Open Group For more info about this course please open datasheet

Termíny kurzov

11.09.2017 - 13.09.2017
13.11.2017 - 15.11.2017

Kurz na mieru (vnútrofiremný kurz)

Kurz je možné organizovať aj pre uzavreté skupiny kde obsah, termín a miesto sa dohodne podľa požiadaviek zákazníka.

Cena bude vypočítaná na základe presnej špecifikácie objednávateľa.

Odporúčaný rozsah kurzu: 3 dni

Kontakt a miesto konania

Kontaktné údaje
Helena Kazárová
tel:
+420 261 307 *** zobraziť

email:
education.czsk@... zobraziť


Adresa
Za Brumlovkou 5/1559, Praha

O organizátorovi

Kontaktné údaje
tel:
+420 776 767 *** zobraziť

email:
education.czsk@... zobraziť

web: www.hpskoleni.cz

Adresa
HEWLETT-PACKARD, s.r.o.
Za Brumlovkou 5/1559, Praha Zobraziť na mape

Hodnotenie kurzu

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