IT4IT™ Foundation

Popis kurzu

This 3-day course introduces the foundational concepts of IT service management based on the Open Group IT4IT™ standard. This prescriptive standard provides a vendor-neutral, technology-agnostic and industry-independent reference architecture for managing the business of IT, enabling insight for continuous improvement. The course covers the IT4IT guidance on creating capabilities for managing IT in today’s multi-sourced environments. The course emphasizes the IT4IT Reference Architecture and the four IT Value Streams associated with the IT4IT Value Chain.

Obsah kurzu

Upon successful completion of this course, candidates will be able to:

  • Describe the IT4IT Reference Architecture and how it can improve the way IT delivers value to the business
  • Explain the benefits of the IT4IT Value Chain with its four value streams and how they optimize the efficiency and agility of an IT organization
  • Strategy ToPortfolio
  • Requirement To Deploy
  • Request To Fulfill
  • Detect To Correct
Gain the knowledge necessary to be prepared to take the IT4IT Foundation Certificate examination from The Open Group For more info about this course please open datasheet

Cieľová skupina

  • IT staff supporting large, complex, and changeable information systems, which are supported by multiple internal and external parties
  • IT management interested in improving the quality and cost of their IT services by adopting the IT4IT standard, and stipulating that IT tools and IT services comply with the IT4IT interoperability standard
  • External IT service providers, third party tool vendors, and IT management improvement consultants wanting to comply with the IT4IT standards
  • IT professionals working for organizations that have adopted, or are planning to adopt, the IT4IT standard and need to be able to manage, support, and/or operate within such an environment
  • Individuals requiring an understanding of IT4IT and how it can contribute to the success of IT within an IT organization
Poznámka k cene

816 EUR

Kontaktná osoba

Helena Kazárová
+420 261 307 495